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    SHIPPING & RETURNS

    Shipping Policy

    Standard shipping  - $14.95
    Express shipping $18.95
    Free standard shipping on orders over $240

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    For Standard shipping, allow 6-8 business days.

    For Express shipping, allow 3-4 business days.

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    As a solo operation, I appreciate your understanding and patience with order shipping; I promise to work as quickly as I can to get your items out to you.

    At The Artisan Daughter, we are a plastic free company and use eco friendly/sustainable packaging. 

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    Return & Exchange Policy

    Returns

     

    The Artisan Daughter allows item returns within 21 days of receipt. Items must be returned in their original condition, with all tags still attached. Please ensure the item has not been worn, washed or altered in any way. The buyer is responsible for the postage costs associated with returning the item. For faulty items please contact TheArtisanDaughter@gmail.com. Upon receipt of the returned item the refund will be processed within 2-3 business days.

     

    Exchanges

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    Exchanges are permitted for items that are unworn, unwashed, and undamaged, with the buyer responsible for the return shipping costs as well as the shipping fees for the new item or size. Upon receipt of the returned item at the original address, the replacement will be dispatched within 1-2 business days.

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    Store Credit

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    For returns, you may choose to receive store credit instead of a monetary refund. This store credit will be issued once the returned item has been received at the designated return address. If you choose the store credit option, please contact theartisandaughter@gmail.com

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